Can’t Log In to My ThemeGrill Account

If you’re having trouble logging in to your ThemeGrill Account, check if you’re in any of the following cases and follow the instruction to get access your account.

Never Received Your Password or Forgot Your Password:

For some reason, if you do not have or know your account password, follow these steps:

1. Go to the Freemius Password Recovery Page for Your ThemeGrill Account .
2. Enter an email address of your ThemeGrill Account and click the button.
3. You should get an email with a password reset link. Click the Reset your Password button. It’ll redirect you to a new page to enter a new password.
4. On the new page, enter the new password you want to change it to and click Save Password button

You can see the steps in the screenshots below:

Didn’t Receive Account Log In Link After the Purchase

If you’ve not received an email after the purchase, you can contact us via ThemeGrill Site Chat Support or create a Support Ticket here: https://themegrill.com/support-ticket/

Please provide the purchase email address and theme/plan you purchased. We’ll check your account and help you out as needed.