Demo Import process failed

If you have tried to install demo content either via our demo importer plugin or via demo content importer packed inside the premium themes and failed, then there could be several possible reason for this. Most of the time it is your web host’s configuration that is preventing the demo import process. If you are on a shared host then chances are high that your host has put some limit.

For the demo import to work properly we need recommend following PHP configuration

  • max_execution_time 360
  • memory_limit 256M
  • post_max_size 32M
  • upload_max_filesize 32M

If you are not a tech savvy and worried how you can find this information then you can either directly contact your host and ask them to increase your configuration as recommended above. Or you can install this little plugin that will show you the php configuration.

If you are fixed this and still having issue then you can create support ticket(For Premium users) or contact us via our forum

 

 

Demo Import process failed